Are your claims being underpaid, or not paid at all?

It is amazing how practice owners to not know where they stand when it comes to collecting their claims from the insurance carrier.

Some just think by having a biller on premises insures them that they will get paid!

I can asure you this is not the case. Billers on salary have no incentive that will drive them to get you the money that you deserve. Please keep that in mind.

Someone has to supervise the billing process that your practice has implemented. Someone has to check what was submitted/resubmitted and what was collected, also have to be familiar what is in your contract with the insurance carrier that you are billing. Not to mention the bills that go out directly to your patients.

You need someone that will keep track of what is going on.

It is easy to miss things in a busy practice, you might be thinking that you are saving money by having your front desk person do your billing and scheduling at the same time.

The bottom line you have to have someone in control, someone that will provide a detailed report to you that will show you what is happening with your money!

Please keep in mind that dealing with insurance carriers is not a simple process and also a time consuming process.

It is recommended to have a dedicated billing service that is motivated to see you get paid, a service that is up to date and has experience in dealing with the insurance world as it is today! 

David Zilber

Practice Management Consultant

http://www.realpracticesolutions.com